Terms & Conditions
Customer Care
At Northern Business Supplies, we take pride in providing excellent customer care and support to all our customers. We are committed to ensuring that you are satisfied with our products and services, and we strive to make your shopping experience with us as hassle-free as possible.
Contact Us If you have any questions, concerns, or feedback about our products or services, our customer care team is always available to assist you.
Returns and Exchanges We want you to be completely satisfied with your purchase from Northern Business Supplies. If for any reason you are not satisfied, we offer a hassle-free returns and exchange policy. You can return or exchange any product within 30 days of purchase, provided it is in its original condition and packaging. Please contact our customer care team to initiate a return or exchange.
Warranty Claims If you have an issue with a product that you have purchased from Northern Business Supplies and believe it to be defective, please contact our customer care team immediately. We will work with you to resolve the issue and process any warranty claims in accordance with the manufacturer's warranty policy.
Delivery and Shipping We offer fast and reliable shipping to customers across the UK. We offer next day delivery for a flat rate of £5, and free next day delivery for orders over £60. We also offer local delivery within 10 miles of our store, and free local collection in store. Please see our Shipping Policy for more information.
Privacy Policy We take your privacy seriously and are committed to protecting your personal data. Please see our Privacy Policy for more information on how we collect, process, and store your personal data.
We value your feedback and suggestions, and we are always looking for ways to improve our products and services. Thank you for choosing Northern Business Supplies as your trusted supplier.
Privacy & Safety
Our Privacy Policy sets out how we collect and process your personal data. We only collect data that is necessary for our business operations and to provide you with our products and services. We do not share your personal data with any third party except when necessary to fulfil your orders or when required by law. For more information on our Privacy Policy, please refer to the section above.
Secure Online Shopping: We use industry-standard encryption technology to protect your personal and financial data when you shop on our website. This means that all sensitive information, such as credit card details, is transmitted securely and cannot be intercepted by a third party.
We also use a secure payment gateway that is fully PCI compliant. This means that all payment information is processed securely and that we do not store any credit card or financial information on our servers.
Safe Delivery: We use reputable and reliable courier services to ensure that your orders are delivered safely and on time. All packages are securely sealed to protect the contents during transit. We also provide tracking information so that you can monitor the progress of your delivery.
In-Store Safety: We take the safety of our customers seriously and have implemented measures to ensure a safe in-store shopping experience. We have hand sanitiser stations available throughout our store and require all customers to wear face masks in line with current government guidelines. We also regularly clean and sanitise our store to maintain a safe environment.
If you have any questions or concerns about our privacy or safety policies, please do not hesitate to contact us. We are always happy to assist you.
Payment Methods
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Credit / Debit Cards
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PAYPAL
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Offline Payments
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Wholesale Inquiries
At Northern Business Supplies, we offer wholesale pricing to businesses and organizations who are interested in purchasing our products in bulk quantities. If you are interested in becoming a wholesale customer, please fill out the contact form on our website or contact us directly.
Please include the following information in your wholesale inquiry:
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Your business/organization name
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Your contact information (name, email, phone number)
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The product(s) you are interested in purchasing in bulk
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The quantity you are interested in purchasing
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Any additional information or questions you may have
Once we receive your inquiry, one of our sales representatives will get in touch with you to discuss your wholesale pricing options and provide you with a quote. We look forward to hearing from you and establishing a long-term partnership with your business or organisation.